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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dean Morris

November 4, 2022

5  out of  5 rating by Dean Morris
"Great folks to work with very helpful"
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Robert Franklin

November 3, 2022

5  out of  5 rating by Robert Franklin
"Had to get a new policy on a new vehicle. Lisa took care of it over the phone and emailed me the binder within minutes. She was awesome highly recommend her and the Willett office."
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Vickki Thornton

October 26, 2022

5  out of  5 rating by Vickki Thornton
"State farm is the most friendly and personable insurance company I know very efficient."
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Nicholas Harris

July 9, 2022

5  out of  5 rating by Nicholas Harris
"Best insurance agent/ company there is been with them for over 15 years"
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Chris Wilson, Jr.

July 1, 2022

5  out of  5 rating by Chris Wilson, Jr.
"I had a great experience working with agent, Lisa Hagen, to update my car insurance which was set to renew in a few days! She was patient with me, taking the time to explain the various insurance coverage options and discounts available to me. She, in turn, worked expeditiously to provide a new policy for me in a matter of minutes when it was time to finalize the deal! Lisa ended up building a policy for me that is way less expensive than my previous auto insurer's! Thanks, Lisa, for your great customer service =)"
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Samantha Bennett

June 24, 2022

5  out of  5 rating by Samantha Bennett
"Lisa was wonderful in helping me with changes to my policy. She very patient and efficient which made the whole process easy!"
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Mark H

June 22, 2022

5  out of  5 rating by Mark H
"I have been a customer for over 30 years and the service from John Willett and team has been outstanding. They answer questions and offers excellent guidance. They treat you like family."
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Richard Brooking

June 22, 2022

5  out of  5 rating by Richard Brooking
"I have been with this State Farm office for over 10 years and they have been great to work with. John, Lisa, and Mallory are always kind and have always made time to answer our questions and to help us, whether in person or by phone."
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Valentina Balaceanu

June 21, 2022

5  out of  5 rating by Valentina Balaceanu
"I first stepped in this State Farm office in 2006 and have been with them ever since. They've always provided the best quality services as well as rates. The staff members are more than nice and helpful. A few days ago I called to make a change on one of my policies and an hour later I received the amended letter by email. Lisa was not only very helpful but also very friendly. Always a positive experience and a business I will recommend."
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Robert Dwyer

June 20, 2022

5  out of  5 rating by Robert Dwyer
"They we’re so helpful today with changing around some insurance things."
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Mallory Grady

June 6, 2022

5  out of  5 rating by Mallory Grady
"I continue to receive the best service from John and his team. Lisa and Mallory are readily available and always quick to respond to any insurance questions or concerns. Additionally, their office is conveniently located in the town of Culpeper for any in person visits. Thank you!!"
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Rudy Izzie

May 19, 2022

5  out of  5 rating by Rudy Izzie
"Mr. Willet offers everything you could want from your small town insurance co. The staff is always friendly and ready to help."
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Bruce McDaniel

May 12, 2022

5  out of  5 rating by Bruce McDaniel
"Very professional office and highly recommend!!! John, Mallory, and Lisa are great and an exceptional team. Very friendly and responsive and always willing to provide the best quality service. Thank you!!"
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Ryan McCormack

May 10, 2022

5  out of  5 rating by Ryan McCormack
"Lisa is fantastic always feels like dealing with family. Knows exactly who I am every time I call. Always has clear and accurate answers and helps to get the best deal always!"
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Jenny Rosenfeld

May 10, 2022

5  out of  5 rating by Jenny Rosenfeld
"Lisa is amazing!! Thank you for your fast and easy process to add a new driver to my policy!! I appreciate you making this step as easy as possible!!"
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Paul Rittelmeyer

May 9, 2022

5  out of  5 rating by Paul Rittelmeyer
"Saved hundreds of dollars for auto and home. Very patient and knowledgeable staff. Thanks Lisa!"
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Brittani Tharp

May 6, 2022

5  out of  5 rating by Brittani Tharp
"Lisa has been very helpful to me! I have contacted her many times in the last week via phone and email and she has been quick to respond and help me adjust my insurance policy! I would highly recommend asking to speak with Lisa to help you with your insurance!"
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Jason P

April 23, 2022

5  out of  5 rating by Jason P
"Great service, I got a better rate. Thank you"
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Paige Wester

April 20, 2022

5  out of  5 rating by Paige Wester
"State Farm is alway friendly, professional, & responds back in a timely manner!"
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Felicity Lynch

April 19, 2022

5  out of  5 rating by Felicity Lynch
"Lisa was very helpful in getting our home and auto coverage switched from another insurance company, saving us several hundred dollars. She and Mallory are always so friendly and responsive!"
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Alex Bryan

April 14, 2022

5  out of  5 rating by Alex Bryan
"Excellent customer service, fast response times and very personalized! You really get to know your agent. My wife was in an accident at the beginning of the year, when the claim hit my account, our agent Lisa quickly called to see if my wife was okay and if there was anything she could do to help. Will never forget that level of service, it’s rare these days. Highly recommend Lisa!!"
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Laura Lunceford

April 13, 2022

5  out of  5 rating by Laura Lunceford
"John, Lisa and Mallory are the best. Any concern or question is handled with a friendly and professional manner. They cover everything for our whole family-homeowner policies, all the vehicles and life insurance. Wonderful people!!!!!"
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Hiko Hagen

October 17, 2021

5  out of  5 rating by Hiko Hagen
"Lisa is a very friendly responsive lady to work with. I compare her with USAA for last 4 years. It's not just lower premium, but her working common sense communication skill we lost in other company is what I appreciate most. I am not bias because she is my daughter-in-law. Thank you,"
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Rob Dewald

August 27, 2021

4  out of  5 rating by Rob Dewald
"Great people, fast response"
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July 20, 2021

5  out of  5 rating by C K
"I'm a huge fan of John and his office. He really goes out of his way to make sure you have the right coverage."