State Farm® Insurance Agent John Willett
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dean Morris
November 4, 2022
5
out of
5
rating by Dean Morris
"Great folks to work with very helpful"
We responded:
"Thank you for the amazing review! Our team works hard to provide a great insurance experience in Culpeper and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Robert Franklin bobfranklin@peoplepc.com
November 3, 2022
5
out of
5
rating by Robert Franklin bobfranklin@peoplepc.com
"Had to get a new policy on a new vehicle. Lisa took care of it over the phone and emailed me the binder within minutes. She was awesome highly recommend her and the Willett office."
We responded:
"Linda, thank you for the wonderful review. Lisa works hard to provide a great insurance experience for everyone in my agency and we are thrilled to hear that she was able to help you with your insurance needs."
Vickki Thornton
October 26, 2022
5
out of
5
rating by Vickki Thornton
"State farm is the most friendly and personable insurance company I know very efficient."
We responded:
"Vickki, thank you so much for taking the time to leave this awesome review. Lisa and Mallory are both a fantastic asset to our team. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Nicholas Harris
July 9, 2022
5
out of
5
rating by Nicholas Harris
"Best insurance agent/ company there is been with them for over 15 years"
We responded:
"Thank you Nicholas - Always a pleasure speaking to you! Thank you for your business."
Chris Wilson, Jr.
July 1, 2022
5
out of
5
rating by Chris Wilson, Jr.
"I had a great experience working with agent, Lisa Hagen, to update my car insurance which was set to renew in a few days! She was patient with me, taking the time to explain the various insurance coverage options and discounts available to me. She, in turn, worked expeditiously to provide a new policy for me in a matter of minutes when it was time to finalize the deal! Lisa ended up building a policy for me that is way less expensive than my previous auto insurer's! Thanks, Lisa, for your great customer service =)"
We responded:
"Thank you for the wonderful review! We are so happy you have trusted us to service your accounts. Lisa is a knowledgeable and helpful member of my team. Very lucky to have him on board."
Samantha Bennett
June 24, 2022
5
out of
5
rating by Samantha Bennett
"Lisa was wonderful in helping me with changes to my policy. She very patient and efficient which made the whole process easy!"
We responded:
"Samantha, thank you for the wonderful review ! Lisa is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs. We are excited to have your business here at the Willett Insurance Agency. Thank you for trusting State Farm with your Insurance needs. Welcome!"
Mark H
June 22, 2022
5
out of
5
rating by Mark H
"I have been a customer for over 30 years and the service from John Willett and team has been outstanding. They answer questions and offers excellent guidance. They treat you like family."
We responded:
"Mark, thank you for the great review and for being an amazing client throughout the years! Lisa and Mallory are a fantastic asset to our team. We are happy to be able to assist you with your insurance needs. Thank you for your business!"
Richard Brooking
June 22, 2022
5
out of
5
rating by Richard Brooking
"I have been with this State Farm office for over 10 years and they have been great to work with. John, Lisa, and Mallory are always kind and have always made time to answer our questions and to help us, whether in person or by phone."
We responded:
"Thank you Richard! We love having you as a client and it is always a pleasure assisting you with your auto and home needs. Lisa and Mallory enjoy taking care of our clients and helping them with all of their insurance! Thank you for your business."
Valentina Balaceanu
June 21, 2022
5
out of
5
rating by Valentina Balaceanu
"I first stepped in this State Farm office in 2006 and have been with them ever since. They've always provided the best quality services as well as rates. The staff members are more than nice and helpful. A few days ago I called to make a change on one of my policies and an hour later I received the amended letter by email. Lisa was not only very helpful but also very friendly. Always a positive experience and a business I will recommend."
We responded:
"Thank you Valentina for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. Lisa and Mallory are a fantastic asset to our team and we’re happy to hear they were able to help you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency and hope to keep serving your insurance needs for many more years to come!"
Robert Dwyer
June 20, 2022
5
out of
5
rating by Robert Dwyer
"They we’re so helpful today with changing around some insurance things."
We responded:
"Thank you for the wonderful review, Robert! Lisa is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
Mallory Grady
June 6, 2022
5
out of
5
rating by Mallory Grady
"I continue to receive the best service from John and his team. Lisa and Mallory are readily available and always quick to respond to any insurance questions or concerns. Additionally, their office is conveniently located in the town of Culpeper for any in person visits. Thank you!!"
We responded:
"Thank you for the great review, Mallory! Lisa and Mallory always go the extra mile to assist you with any of your insurance questions or needs! It is always our pleasure to be able to assist you with any of your insurance questions or needs! We are glad we was able to assist you. Thanks. John"
Rudy Izzie
May 19, 2022
5
out of
5
rating by Rudy Izzie
"Mr. Willet offers everything you could want from your small town insurance co. The staff is always friendly and ready to help."
We responded:
"Thank you Rudy for the wonderful review and for for taking the time to share your experience with our office! We are honored to have earned your business and we look forward to helping assist with your insurance questions or needs. John"
Bruce McDaniel
May 12, 2022
5
out of
5
rating by Bruce McDaniel
"Very professional office and highly recommend!!! John, Mallory, and Lisa are great and an exceptional team. Very friendly and responsive and always willing to provide the best quality service. Thank you!!"
We responded:
"What a wonderful review Bruce recognizing Mallory and Lisa and their efforts to go the extra mile to provide you with the customer care that you deserve. Your kind words make our day! We are honored to have you as a part of our agency family and we look forward to helping assist you with any of your insurance questions or needs for many years to come!"
Ryan McCormack
May 10, 2022
5
out of
5
rating by Ryan McCormack
"Lisa is fantastic always feels like dealing with family. Knows exactly who I am every time I call. Always has clear and accurate answers and helps to get the best deal always!"
We responded:
"Thank you for the wonderful review Ryan! Lisa is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
Jenny Rosenfeld
May 10, 2022
5
out of
5
rating by Jenny Rosenfeld
"Lisa is amazing!! Thank you for your fast and easy process to add a new driver to my policy!! I appreciate you making this step as easy as possible!!"
We responded:
"Jenny, thank you for the 5 star review. Lisa works hard to provide a great insurance experience for everyone who contacts our office and we are thrilled to hear that you are happy with your insurance policy!"
Paul Rittelmeyer
May 9, 2022
5
out of
5
rating by Paul Rittelmeyer
"Saved hundreds of dollars for auto and home. Very patient and knowledgeable staff. Thanks Lisa!"
We responded:
"Thank you for the kind review of my office and Lisa! Customer service is always our number one priority and I'm so glad Lisa was able to help. I am honored to have earned your business and your friendship!"
Brittani Tharp
May 6, 2022
5
out of
5
rating by Brittani Tharp
"Lisa has been very helpful to me! I have contacted her many times in the last week via phone and email and she has been quick to respond and help me adjust my insurance policy! I would highly recommend asking to speak with Lisa to help you with your insurance!"
We responded:
"Thank you for the wonderful review recognizing Lisa Hagen and for recommending our services to others! It is a compliment to us all. Lisa strives to go the extra mile to provide you with the the insurance you need at a value you deserve and great customer care! We are honored to have earned your business and trust. We are here to help protect you and bring you peace of mind!"
Jason P
April 23, 2022
5
out of
5
rating by Jason P
"Great service, I got a better rate. Thank you"
We responded:
"We love seeing reviews like this, Jason! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Paige Wester
April 20, 2022
5
out of
5
rating by Paige Wester
"State Farm is alway friendly, professional, & responds back in a timely manner!"
We responded:
"Hi Paige! Thank you for you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Lisa cares a lot about our customers"
Felicity Lynch
April 19, 2022
5
out of
5
rating by Felicity Lynch
"Lisa was very helpful in getting our home and auto coverage switched from another insurance company, saving us several hundred dollars. She and Mallory are always so friendly and responsive!"
We responded:
"Thank you Felicity! I appreciate your feedback on my team."
Alex Bryan
April 14, 2022
5
out of
5
rating by Alex Bryan
"Excellent customer service, fast response times and very personalized! You really get to know your agent. My wife was in an accident at the beginning of the year, when the claim hit my account, our agent Lisa quickly called to see if my wife was okay and if there was anything she could do to help. Will never forget that level of service, it’s rare these days. Highly recommend Lisa!!"
We responded:
"Hi Alex, Thank you for your review. I am glad we were able to make assisting you with your insurance needs such a positive experience!"
Laura Lunceford
April 13, 2022
5
out of
5
rating by Laura Lunceford
"John, Lisa and Mallory are the best. Any concern or question is handled with a friendly and professional manner. They cover everything for our whole family-homeowner policies, all the vehicles and life insurance. Wonderful people!!!!!"
We responded:
"Hi Laura, Thanks for the review. I am happy to hear that you had a great experience with our office. Looking forward to the next time you stop by."
Hiko Hagen
October 17, 2021
5
out of
5
rating by Hiko Hagen
"Lisa is a very friendly responsive lady to work with. I compare her with USAA for last 4 years. It's not just lower premium, but her working common sense communication skill we lost in other company is what I appreciate most. I am not bias because she is my daughter-in-law. Thank you,"
Rob Dewald
August 27, 2021
4
out of
5
rating by Rob Dewald
"Great people, fast response"
C K
July 20, 2021
5
out of
5
rating by C K
"I'm a huge fan of John and his office. He really goes out of his way to make sure you have the right coverage."